Our CS reps are working their “mojo” every day to have happy and returning customers.
We balance being professional and genuine, all the while enjoying what we do. Default working schedule is 8 hours/ day, 5 days/ week in flexible shifts. Most weeks we work Mon - Fri, one week/ month working during the weekend.
Minutizer is a multicultural, multi product and brand, 5 years old startup. We are a fintech company with 3 major products sold B2B2C and B2C under multiple brand serving multiple industries from telemedicine, isoteric, adult entertainment and fitness. We work remotely from 3 cities in Romania, 1 in Finland, 1 in The Netherlands and 4 in LATAM. We are a team of 23 people, the majority being in Bucharest at Tech Hub. Minutizer is a self-funded Romanian startup with global focus. We designed and operate the only pay-per-minute billing system focused on Skype. We now have offices in Romania, Finland and Mexico. We're growing fast and we have even bigger goals. Minutizer now has 5 products launched and running. These products helped us to be present in a multitude of industries, like Telehealth, Entertainment, Sporting, Psychic and Media.
Minutizer is the Paypal for time. is the P2P pay-per-minute for live online interactions. Pay-per-minute plugin for Skype video/audio calls and for yor personal Phone calls. We bring the payment where real human interaction already happens on Instant Messaging applications like Skype and GSM and soon on ooVoo, Yahoo! Messenger & AIM. We developed a system that allows the customer to pay-per-minute for the time and knowledge provided by a service provider on a video/audio call on IMs like Skype, ooVoo, Yahoo! IM, AIM etc.
How would today look like if you were our colleague?
You felt lazy this morning and considered whether working from home? Well, you can easily combine the 2/3 working days from the office with the others when you can work remote, from whatever place on this earth.
You decided to come in? Good, what you have to know now is that you’ll always get a smiley welcome from our tiny but mighty team. Let’s not forget about the location, which is in the city center (TechHUB building, next to Universitate metro station) so you will stay out of the busy spots of the city and have an easy commute no matter the zone where you live in.
You have customers waiting for you and your attention but, of course, coffee comes first. So, enjoy your time and catch up with your colleagues before starting the shift.
You are the “master” of the work you have to do in a day but, of course, the whole team is next to you ready to help no matter when and why.
What we care about
Communication skills required;
Proficiency in English and minimum intermediate Spanish — both written & verbal. Knowledge of other languages is considered an advantage;
Having a consumer mindset and empathy while assisting and counselling our customers;
Excellent at prioritizing, time management and keeping yourself and others accountable;
Available in working for morning shifts (40% of the total time worked/month) and afternoon shifts (60%);
Strong team player and networking skills;
Highly motivated, organized and capable of handling several projects simultaneously;
You’re cool, smart and fun to work with;
Nice to have, but not mandatory Experience in Customer care or Account Management – we’re happy to teach you the ropes if not.
What we offer:
Working For a Stable & Profitable Startup;
Competitive compensation package;
You own your time, we respect this and help you keep, both your personal and professional life in balance;
Time and support for continuous development and career growth;
We keep busy with events and conferences in different cities across Europe (and not only);